The present conditions govern the sales on the site http://www.exotic-spa.fr
These conditions apply to exclusion of all other conditions.
1. Conditions de vente
Period of validity :
the offers on the site are valid during their presence on line. Territorial extent: the offers are valid for any purchase carried out on line, without geographical limitation, except contrary mention. We put all works about it so that our products and our services give you whole satisfaction.
Any order supposes the preliminary awareness,'acceptance integral and without reserve of these general conditions of sale which can be called into question only in the cases limitativement envisaged in this contract. Thus when you click on validating after the process of order, you state to accept fully this one like 'entirety of the general conditions of sale and without reserve. The data recorded by the system of payment constitute the proof of the financial transactions.
Availability and execution
The treatment and the preparation of manufacture 'generally carry out in the 48 H after reception of the amount of the order for the totality of the products presented, tables, chairs, luminaries, and all produced decoration. In the event of removed model or out-of-stock condition, the customer will be informed under 12 midnight wrought, after reception of the order, by email or telephone. In this case, the customer will be able then to cancel or modify his order.
price of the products
The price applicable to the ordered product is that being reproduced on this site at the day of the order of the products considered. The prices indicated in EURO are famous Nets, free of port starting from 300 euros of purchase on the Metropolitan France.
Share in the expenses sending and treatment
Paying for the foreigner (to refer to the module of order) The prices can be modified without notice of our share and can be prone to the variation of the raw materials, independently of our will.
The salesman preserves the whole one and exclusive property of the market products until the integral payment of their price but the customer will assume the risks as of their exits of the warehouse of the salesman.
Sendings in France: Invoicing of products including all taxes. Free of port. (free port) starting from 300 euros of order.
Sendings in the other countries: The transport charges are the subject of an estimate during the ordering
In the European Union: Invoicing of fresher products including all taxes of sending including all taxes. Except France and European Union: Invoicing of the products in HT, carriage costs HT, and taxes and custom charges to the load of the recipient.
Treatment of your order Your orders are treated as soon as possible by the customer service of Ethnies Art & Déco SARL, opened Monday at Saturday included of 10h00 with 19h00.
Forwardings take place from 10 to approximately 180 days after the reception of the order. Indeed the whole of the market products on the site Ethnies Art & Déco SARL are artisanal products which require a manufacturing lead time corresponding to the qualitative and manual value of furniture manufactured.
For a sending in France After setting in delivery by our logistic service, your order is delivered in France under 8 days.
For a sending abroad After setting in delivery by our logistic service, your order is delivered under a deadline from 10 to 30 days according to country of destination's. These deadlines get along for the wrought days, except problem of routing, according to availability of the products, the mode of forwarding chosen, the destination and the period of the year. The times indicated are those usually noted. These indications are given as an indication and are not contractual. Ethnies art & deco is not responsible for the delivery periods of the conveyor.
Type of payment
Our invoices are payable in totalities with the order for the totality of the products presented, tables, chairs, luminaries, and all produced decorations by bank check, mandate letter or credit card. The payment by banking or postal cheque payable in France or mandate letter must be made with the order of: Ethnies Art & Déco SARL and send to: ETHNIESARTDECO SARL. 1, Avenue des Marguerites 77400 LAGNY SUR MARNE. The delivery against refunding (fresher additional of against refunding and with the order stipulated by the deliveryman) is not possible that in Metropolitan France.
The payment is carried out before unloading.
3.2 Protected payment and confidentiality
Our site is the subject of a system of security In order to guarantee an optimal safety to you we use the Technology of Encryption SSL3.The protected payment SSL3 (Secure Socket Layer) is the system of encoding more used at present on the World Wide Web.
The Technology of layer SSL intervenes to make safe the payment in order to reduce to the maximum the risks of fraud when you give your Number of Credit card on Line.
Protocol SSL, become a world standard, is integrated into the most used navigators Internet. In order to check that you are not reading a counterfeit. It is enough to check that information above corresponds to the certificate of safety which you can reveal with your own navigator -
- with Netscape Communicator/Navigator: Click on the key or the lock located in bottom on the left of the window of the navigator. A new window appears: in version 3 click on 'to post information of the page ' (show document information) and in version 4 click on 'to post the certificate (view certificate) '. You then see the name of the owner of the Web site with the name of the waiter and the site of the registered office (on the left), accompanied by the co-ordinates of the authority which checked this information (on the right).
- With MS Internet Explorer: In the window, click on the right button of the mouse, choose 'property ' and click on 'safety '. You then see the name of the owner of the Web site with the name of the waiter and the site of the registered office (in top), accompanied by the co-ordinates of the authority which checked this information (low). If you do not find the small lock or the key, you are not in made safe mode, attention defrauds possible!
In all the cases want refer to the instruction manual of your navigator Internet.
Confidentiality of your personal data
Ethnies Art & Déco SARL attaches a care very particular to the protection of your personal data and puts all works about it to respect this right. At the time of the passage of your ordering or request of catalogue, we record, for treatment of your request, certain data such as: name, first name and address postal. We are brought to ask you for this information to organize with better our trade and the service until you wait.
The addresses of email are intended only for the services of company ETHNIESARTDECO SARL.
All our send by E-mail will clearly specify the object of the message, which appears in the electronic letter-box, the identity, the mark or the commercial nature of these proposals.
In foot of message, you will also find the possibility, by simple click, to exert your right of opposition to the sending of all new message of prospection by e-mail. By our intermediary, you can be brought to receive proposals for other companies or organizations. Information which we can yield to partners relates to only your postal co-ordinates and will allow them to address proposals to you which we consider it likely to interest you. If you do not wish it, it is enough for you to announce it to us (firstname.lastname@example.org)
3.3 Time of retractation.
As of the order taking, you have a time of seven days retractation frank as from the acceptance of the offer. When this deadline expires one Saturday, one Sunday or a public holiday or not working, it is prolonged until the first next working day. The customer can exert this right and proceed to the sending of one Recommended with Acknowledgement of Delivery to the address below: Ethnies Art & Déco SARL , service client 1, Avenue des Marguerites 77400 LAGNY SUR MARNE
4.1 Delivery and transport
The deliveries will be carried out in France, in the European Union (Germany, Austria, Belgium, Denmark, Spain, Finland, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Royaume-Uni, Sweden) and in the DOM/TOM. For the other countries, to consult us.
The products are deliverable with the place agreed upon with the customer.
Transfer of the risks
The products travel to the risks and dangers of the customer which must, in the event of damage or of lack, to make any observation necessary on the documents of transport and to confirm its reserves by LRAR (letter registered with acknowledgement of delivery) near the conveyor in the 3 days which follow the reception of the goods according to articles' 105 and following of the code of the trade.
In the event of nonconformity delivered products, the merchant commits himself to refund or be exchanging it produced with his customer as soon as possible. No responsibility for Ethnies Art & Déco SARL, could be retained because of the delay which has occurred in the delivery because of events independent of its will such as the delay because of the conveyor (the date of filing of the products to the conveyor being taken): strikes, stop of the means of transport, administrative decision or any other case of absolute necessity which would cause to delay or to prevent the delivery.
4.2 Exemption from payment of transport
The exemption from payment of transport is agreed on the Metropolitan France starting from 300 euros of purchase.
It is advisable to the customer to take part in the installation of the piece of furniture. In the case of heavy it furnishs is requested from the customer to find an assistant or itself to set up the piece of furniture.
In the case of a total delivery : the delivery and the complete installation of furniture it will be establishes an estimate. Us to consult.
Right to repossess
Law L121-16 Article of January 6, 1972 For all the operations of remote sale, the purchaser has a 7 days deadline as from the delivery of its order to make return of this product to the salesman for exchange or refunding without penalty except for the expenses of return. The exercise of the right of retractation obliges the tradesman with the refunding of the sums paid by the purchaser within a time lower or equal to 15 days after reception of the product in the company.
For any turned over article that you paid, the following methods apply: - The parcel was turned over without to have been open: refunding of the parcel and the possible expenses of sending.
- The product is turned over simply because you are not satisfied: refunding of the product, expenses of return to your load.
- The product is turned over for a reason which falls on Ethnies Art & Déco SARL: refunding of the product, the expenses of sending and possible returns.
Guarantee of the products
We put all works about it so that our products and our services give you whole satisfaction.
Caution: For all our pieces of furniture an atmosphere too dry and overheated (more 20°) risk to cause withdrawals or even of light slits on the panels. A contrario, a too wet atmosphere is likely to dilate wood until causing the rupture of peggings.
6. Right and taxes, customs VAT:
The regulation is fixed by the European Union. ® Expédition bound for a country of the EU (European Union): For any sending with the bill-to-address:
- If the recipient is fixed with the VAT in the country of destination: the invoicing will be in exemption of tax after checking of the identification number.
- If the recipient is not fixed with the VAT: the invoicing will be made French VAT included.
For any sending gift paid in France: invoicing including all taxes. ® Expédition except European Union invoicing in exemption of taxes and rights. Customs duty to destination and limitations of importation: The possible customs duties to discharge with destination are the responsibility of the recipient of your sending. These rights do not concern the spring of Ethnies Art & Deco SARL. (see N °11 Law applicable ')
7.Utilisation of the cookies
During its consultation, our site collects, starting from the software activated by your own computer, of the data on the date, the pages consulted, the time of consultation… as well as the data-processing address of your computer, the supplier of access, the search engine, the bond… at the origin of this consultation.
This collection enables us to improve ergonomics of our site and to reinforce the effectiveness of our services. You can prevent this collection by decontaminating this function in your software of navigation.
8.Data collected with the order
In order to treat your requests effectively, we ask for a certain number of data to you: your company, name, address delivery and of invoicing, addresses e-mail, telephone number.
Some of them are essential to the treatment of your request or of your order, others enable us to better know you and adapt our offers to your needs. You are informed of the obligatory character by the symbol *.
Applicable duty - Court of jurisdiction
The language of this contract is the French language. If the customer is not resident French, the litigations relating to the trade with Ethnies Art & Déco SARL will be subjected to the exclusive competence of the French jurisdictions . These provisions do not deprive the members except Metropolitan France of the application of the rules envisaged in the International Conventions.
Payment of the litigations
Our customer service is at your disposal as well as possible to solve any litigation which could occur and to find a solution friendly.
You can contact us with: Ethnies Art & Déco SARL , service client 1, Avenue des Marguerites 77400 LAGNY SUR MARNE Tél : 01 60 07 41 34 Monday at Saturday included de 9h00 à 12h et de 14h30 à 19h Fax : 01 60 01 41 34 Email : email@example.com
Court of jurisdiction
The conditions of sale are controls by the French right. All the litigations likely to occur between the parts concerning, inter alia, the validity, interpretation, the execution or the cancellation of the contract will be distinct definitively by the court of Meaux which is only qualified.
In accordance with the data-processing law and freedoms of January 6, 1978, the customer has a right of access, of correction and opposition to the personal data relating to it. You can ask us by simple mail or in line which your co-ordinates are erased of our files and/or which they are not communicated to tiers.
11. Applicable law
This contract is subjected to the French law, both for the rules of substance the rules of form. It rests, consequently, with the purchaser to check the possibilities of importation of the products ordered taking into consideration territory of the country of delivery.