The logo FIA-NET is a seal of confidence and transparency which makes you profit from a certain number of services of follow-up and assistance when you buy on sites holders of this seal. Its goal is to help you to distinguish the merchants from the Web to which you can make confidence, in particular by posting their performances, obtained by notation of their customers.
When you make your races on a site FIA-NET, you profit automatically and free from these services: in fact the sites of E-trade pay to be subjected to the analyses of FIA-NET and to prove with their customers serious their services.
Identified and made safe merchants:
All sites FIA-NET profit from a contract near our services, in which they are committed declaring us their identity and to place at the disposal of FIA-NET a “contact privileged” to deal with the requests coming Net surfers and sent by FIA-NET: sites FIA-NET at least begin to set up a service customers which will manage in a privileged way the requests made by Net surfers having trusted FIA-NET. These sites also begin on the security of their payments by filling one declaratory audit at the time of their subscription for our services. When you buy on a site FIA-NET, you are thus certain to deal with real professional of the sale on line.
Our interface of mediation in the event of problem with a site FIA-NET:
In the event of commercial dispute with a site FIA-NET, our interface of mediation will firstly transmit your requests to the privileged interlocutor of FIA-NET in the merchant. We will also inform you about your rights so that you know if your request is legitimate and we provide you if necessary the models of documents which you could need. Our interface of mediation organizes also the revivals near the site and will follow the progression and the results of the step. While buying on a site FIA-NET, you are sure to profit from an ally which will help you to make respect your rights in the event of problem.
The satisfaction of the real purchasers of sites FIA-NET measured permanently: .
Each day, FIA-NET analyzes thousands of real transactions taking place on the participating sites. We address to each one of these purchasers questionnaires of satisfaction following their purchase and especially after the awaited delivery date. These questionnaires make it possible to measure all the performances of our merchants, and in particular their capacity to respect their engagements as regards or conformity delivery periods of the delivered products. You find all these notes on the cards of the sites present in directory FIA-NET or while clicking on logo FIA-NET on their site. In a few seconds, you can thus evaluate the level of quality of a site and buy in all serenity, by melting you on testimonys of thousands of customers who preceded you.
>Buying on sites FIA-NET, you thus profit automatically from the services which make it possible to ensure your serenity. These services are of course limited to the only sites to which we delivered our logo: to be certain that your preferred site belongs to the list of sites FIA-NET, check its presence in our directory.
Foot-note: Services FIA-NET are not a guarantee of insurance which would enable you to be refunded in the event of unsolved litigation, bankruptcy or liquidation of the site… FIA-NET provides you the most recent possible information on qualities of the sites: this is why it is of primary importance to consult the notes of a site before buying, but these last cannot be an absolute guarantee of the good unfolding of your purchase.