your order is delivered in France within 1 to 3 days for inventory items and under 8 weeks for orders following articles on the delivery method chosen (standard or express). These deadlines are for working days, excluding delivery problem, depending on product availability, shipping method chosen, destination and time of year. The times indicated are those usually noted.
WE OFFER TWO PARTNERS TO SEND YOUR PACKAGES
SENDS TO THE POST IN NATIONAL COLISSIMO RECOMMENDS.
Sending recommended by collissimo you can be delivered within 48 hours in France entière.postage is done by weight, maximum sending 30 kilos, your product is delivered at home against sign in with remission, if you are not home a calling card will then be delivered to your mailbox and you will have 15 days to withdraw your packages to your local post office nearest you.
DIFFERENTS BRANCHES FOR YOUR SATISFACTION WITH THE POST.
The monitoring service of your colissimo recommended.
Know where your package to the minute where you want, for this sign on the site of the post office, http://www.laposte.fr/colissimo having been careful to note your parcel number provided by Ethnies Art & Déco S.A.R.L.
A service of your insurance recommended colissimo
Insurance compensation lump R1, cash back of 31 euros in the event of loss, damage or
Insurance compensation lump R2, cash back of 153 euros in the event of loss, damage or
Insurance compensation lump R3, cash back of 458 euros in the event of loss, damage or
SENDS NATIONAL EXPRESS WITH TNT.
The National sends packages with TNT Express allows you to be delivered the next day in france
affranchissement is done by weight, maximum mailing 30 kilos (possibility of sending parcels heavier up with 210 kilos with an additional flat rate per kilo, your product is delivered at home against signing with remission.
Three modes of express delivery.
Express Delivery 9H00, Your parcels are delivered in the morning before 9H00.
, Your parcels are delivered in the morning before 10H00.
Express Delivery 13H00, Your parcels are delivered in the morning before 13H00.
DIFFERENT BRANCHES FOR YOUR SATISFACTION WITH TNT.
You are not at home during the delivery of the package.
TNT then deposit in your mailbox a calling card stating the filing of your package in a package of its relay members nearest you.
Relays packages are stores that are usually open later than regular mail, which allows you to recover your package even late in the evening if you work.
The monitoring service of your express parcels.
Know where your packages per minute or you want, for this log on youhttp://www.tnt.com/ Having been careful to note your parcel number provided by Ethnies Art & Déco S.A.R.L.
The flash TNT service You are always informed by email for your shipments.
An insurance TNT service 23 euros per kg for your packages already included in price.
FOR A SENDING TO FOREIGN COUNTRIES
After setting in delivery by our logistic service, your order is delivered under a deadline from 2 to 3 days for the Europe and from 4 to 7 days for the international according to country of destination's. These deadlines get along for the wrought days, except problem of routing, according to availability of the products, the mode of forwarding chosen, the destination and the period of the year. The times indicated are those usually noted.
Law L121-16 Article of January 6, 1972 For all the operations of remote sale, the purchaser has a 7 days deadline as from the delivery of its order to make return of this product to the salesman for exchange or refunding without penalty except for the expenses of return. The exercise of the right of retractation obliges the tradesman with the refunding of the sums paid by the purchaser within a time lower or equal to 15 days after reception of the product in the company.
For any turned over article that you paid, the following methods apply: - The parcel was turned over without to have been open: refunding of the parcel and the possible expenses of sending.
- The product is turned over simply because you are not satisfied: refunding of the product, expenses of return to your load.
- The product is turned over for a reason which falls on ETHNIES ART & DECO S.A.R.L : refunding of the product, the expenses of sending and possible returns.